Orders placed between Monday and Thursday will be processed within 24-hours, while orders placed on Friday will be processed the following business day. Orders placed on weekends or holidays will begin processing the next business day. Out of stock item(s) will be credited back to your credit card. GIANNO will not back order any items that are no longer available

- GIANNO is not responsible for compensating customers due to shipping carrier delays.

- Orders can be shipped to either your credit card billing address, or work address, or to the nearest Canada Post location for Canadian orders.

- Shipping is available to P.O Box addresses and for APO/FRO.

- Ship to and bill to addresses must be within the same country.

- Shipping to logistics companies is not available.

- When picking up your parcel, signature is required and valid identification documents.

- Gianno does not ship to these remote locations: Yukon, Nunavut, the northwest territories.