FAQ
Get your questions answered below.
We want your Gianno blazers to remain in great condition and highly recommend following our care instructions.
General care instructions for our blazers: dry cleaning
Product composition can be found on the product page for each blazer.
No order cancellation is possible. It is important to check everything carefully before placing the order.
Once an order is place, you will be receiving a confirmation email from us. If you do not receive a confirmation, please contact us at info@bygianno.com
1. Your order number.
2. Pictures which shows you ordered different product.
3. Small explanation of the problem.We will review your case and correct our error as quickly as possible.
Please contact us at info@bygianno.com
We want to provide our customers the best shopping experience possible! We offer returns on full price items that meet the conditions outlined on our Returns page.
• We ship from Quebec City, Canada
• Shipping usually takes between 5-7 business days.Packages are delivered quick and easy.
We want to insure that we provide all our customers with the best shopping experience possible.
Please refer to our Shipping page for more information
Checking out with us is easy! We accept the following payment methods:
• Visa
• MasterCard
• AMEX
• PayPal
• Google Pay
• Apple Pay
Having some trouble checking out? Please keep in mind that your billing address must be the one associated with your payment method.
If you are shipping to a different location please ensure that your shipping address and billing address are correct.
Unfortunately, we do not have a customer service line at this time.
For all inquiries regarding orders or any other questions, please write us at info@bygianno.com